Privacy Policy

At Display Craft Shop (“we,” “us,” or “our”), we are committed to protecting the privacy and security of our professional clients’ information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sign-posterframes.com or purchase our commercial display solutions.

1. Information We Collect

We collect information to provide better services to our professional clients:

• Personal Information: When you make a purchase, we collect your name, email address, phone number, shipping/billing address, and payment details (processed securely through our payment gateways).
• Business Information: For corporate clients, we may collect company name, tax ID (where applicable), and purchase order details.
• Technical Data: We automatically collect IP addresses, browser type, operating system, referring URLs, and browsing behavior on our site.
• Communication Data: Records of your correspondence with our support team via email.

2. How We Use Your Information

We use collected information for legitimate business purposes:

• Process and fulfill orders for display panels, AV equipment, and business furniture
• Provide customer support and respond to inquiries
• Improve our product offerings and website functionality
• Send transactional communications (order confirmations, shipping updates)
• Prevent fraud and enhance security
• Comply with legal obligations

3. Data Sharing and Disclosure

We value your privacy and only share information when necessary:

• Service Providers: We share data with payment processors (Visa, MasterCard, PayPal), shipping carriers, and IT service providers under strict confidentiality agreements.
• Legal Compliance: We may disclose information if required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We do not sell your personal information to third parties.

4. Data Storage and Security

We implement robust security measures appropriate for our professional clientele:

• SSL encryption for all data transmissions
• PCI-compliant payment processing
• Limited access to personal data within our organization
• Regular security audits of our systems

While we implement these measures, no electronic transmission or storage is 100% secure. We cannot guarantee absolute security but maintain enterprise-level protections for your commercial transactions.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access: Request a copy of your personal data we hold
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data, subject to legal requirements
• Opt-Out: Unsubscribe from marketing communications (though we primarily send transactional emails)

To exercise these rights, please contact us at [email protected].

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

• Essential Cookies: Necessary for site functionality (e.g., shopping cart)
• Analytics Cookies: Help us understand how professionals use our site to improve our offerings
• Preference Cookies: Remember your settings for future visits

Most browsers allow you to control cookies through their settings. However, disabling essential cookies may affect site functionality.

7. International Data Transfers

As we serve clients globally (excluding some Asian and remote regions), your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our professional display solutions are not intended for children. We do not knowingly collect information from individuals under 16.

9. Changes to This Policy

We may update this policy to reflect changes in our practices. The “Last Updated” date at the top indicates when revisions were made. We encourage professional clients to review this policy periodically.